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International Sporting Solutions Privacy Policy

Version 3.0 Last updated: 26th November 2025

Thank you for choosing to be part of our community at International Sporting Solutions Limited. Across our various brands, we help students to pursue their sporting careers and education overseas.

Play Overseas is a trading name of International Sporting Solutions Limited (“Play Overseas”, “we”, “us”, “our”). As well as providing a great service to our clients and partners, we are equally committed to protecting your personal information and complying with the UK General Data Protection Regulation and the Data Protection Act 2018. This privacy policy explains the personal data we collect, how we use it, how we protect it and the rights you have.

When you create an account on the Play Overseas platform, you will be asked to confirm that you have read this privacy policy and that you agree to our terms and conditions. This confirmation supports transparency but does not change the lawful bases on which we process your personal data.

If you have any questions, you can contact us at play@playoverseas.co.uk

1. Information We Collect

To deliver our recruitment services and operate the Play Overseas platform, we collect the following types of information.

Personal Information

  • Name
  • Contact details including email, phone number and address
  • Date of birth
  • Proof of identity such as passport or driving licence
  • Physical characteristics relevant to sport such as height or weight
  • Photos or videos

Academic Information

  • Current or previous schools, colleges or universities
  • Subject areas studied
  • Transcripts, diplomas and exam results
  • Academic references
  • Personal statements or essays
  • CV or résumé

Athletic Information

  • Sport and playing position
  • Performance statistics
  • Video footage
  • Sporting references

Platform Information

  • Account login details
  • Profile content uploaded to the platform
  • Your shortlisted universities
  • Messages exchanged with university staff
  • Activity logs and usage data collected for security and performance

2. How We Collect Information

We collect information in the following ways:

  • When you apply or create an account and submit information directly to us.
  • Through enquiries submitted on our website.
  • Through email communication, when you send documents or provide details directly to us.
  • From coaches, academic staff or family members when they refer you with your knowledge.
  • From publicly available sporting sources such as team websites, when relevant to your recruitment.

3. How We Use Your Information

We use your personal data to:

  • Identify suitable university and sporting opportunities.
  • Support university applications, scholarship assessments and enrolment to UK institutions.
  • Facilitate communication between you and university academic or athletic staff.
  • Provide tailored opportunities based on your profile.
  • Operate and improve the Play Overseas platform.
  • Comply with legal or regulatory requirements.

4. Lawful Bases for Processing

We rely on the following lawful bases under the UK GDPR.

Legitimate Interests: We process your information to match you with suitable universities, support your applications, share your profile with university staff and operate our recruitment platform. We only process information that is necessary for these purposes and we balance these interests against your rights.

Consent: In some situations we rely on your consent. This applies to optional information you choose to provide, to receiving marketing communications or to sharing specific details where consent is the most appropriate basis. You can withdraw consent at any time.

Legal Obligation: We may process certain information where required by law. This includes identity verification, compliance checks or visa related requirements.

5. Sharing Your Personal Data

We share your personal data only when it is necessary for us to deliver our services. This includes sharing information with the following groups.

Universities

We share your information with university staff who are involved in reviewing your suitability for academic or sporting opportunities. This may include:

  • Admissions teams and international office staff
  • Coaches and athletic department staff

Scholarship or Sporting Organisations

Where relevant to your recruitment, we may share information with scholarship providers or sporting bodies involved in assessing your eligibility or supporting your placement.

Service Providers

We use trusted third party companies to help us operate our technology and services. These include providers of:

  • Technology platforms and website hosting
  • CRM and communication systems
  • Secure cloud storage and email services

All third party service providers are required to comply with UK GDPR and to protect your personal data. We never sell your information.

6. International Transfers

We work with students from around the world and may receive personal data from countries outside the United Kingdom. When individuals send information to us from overseas, this involves a transfer of personal data into the UK. The UK has strong data protection laws and all information we receive is handled in line with this privacy policy and the UK GDPR.

We do not routinely transfer personal data outside the UK. If a specific situation required an international transfer, we would ensure that appropriate safeguards are in place such as: International Data Transfer Agreements, The UK Addendum to the EU Standard Contractual Clauses, Transfers to countries that the UK government recognises as having adequate data protection laws.

7. Data Security

We protect your information using:

  • Secure access-controlled systems
  • Encrypted data storage and encrypted transmission through HTTPS
  • Password protection and role-based access for staff
  • Regular monitoring for security vulnerabilities
  • Staff training and confidentiality requirements
  • Virus protection and anti-malware security

8. Data Retention

We keep your personal data only for as long as it is needed for the purposes described. Unless required by law, data will be deleted after three years of inactivity or immediately upon your request, subject to legal exceptions.

9. Your Rights

Under UK GDPR you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Restrict or object to processing
  • Request your data in a portable format

You can exercise these rights by emailing play@playoverseas.co.uk

10. Cookies and Website Use

We use cookies to enable website functionality, improve your experience and gather analytics. You can manage or disable cookies in your browser settings. Further information is available in our Cookie Policy.

11. External Links

Our website may contain links to third party websites. We are not responsible for the content or privacy practices of external sites.

12. Users Under 18

Some applicants may be under 18. Where required we will ensure that appropriate consent is obtained from a parent or guardian.

13. Changes to This Policy

We review this policy regularly and will update the version number and date when changes are made. We will notify you of significant changes where appropriate.

14. Contact Us

If you have any questions about this privacy policy or how your information is used, you can contact us at

International Sporting Solutions Limited
Suite 15
Weston Chambers
Weston Road
Southend on Sea
Essex
SS1 1AU
United Kingdom

Email: play@playoverseas.co.uk